PSPS - Pension Services in the Federal Public Service Preparation

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PSPS - Pension Services in the Federal Public Service Preparation

Affaires

Durée du programme

40 weeks

Objectifs

  • Communicate effectively with clients (or their representatives), co-workers, and supervisors
  • Write messages that are clear, precise, linguistically correct, and adapted to the context (correspondence to be forwarded to clients, documentation to be filed, etc.)
  • Apply numeracy skills to carry out certain tasks related to the work of pension specialists
  • Understand the terminology and basic concepts associated with pensions and retirement plans
  • Conduct research and collect and process information in a conscientious, uniform, and rigorous manner
  • Use software and information technologies to perform the work with care and precision
  • Learn good data entry techniques for alphanumeric and numeric keyboards
  • Work in cooperation with others to achieve organizational goals
  • Adapt so as to work effectively with various persons and groups in changing or ambiguous situations
  • Adopt professional conducts

Conditions d'admission

Profile A
  • High School Diploma (regular courses, modified courses or a combination of both) or Adult High School DiplomaOr
  • “High School Diploma (PCE or PCR) (see note 4)”Or
  • “Essential Skills for Adults Secondary Education Diploma (CESA)”Or
  • “Essential Skills Certificate related to selected program (PCEA)”Or
  • GED or CCEA (Canadian Adult Education Credential)Or
  • CCNB Admission Test (see notes 6 and 7)Or
  • International Applicant – High School Diploma, or equivalent, and CCNB Admission Test (see note 7).
Details related to admissions
  1. Transcripts including Adapted Level courses or MAPE (Modified Program Expectations), or Essential Workplace Skills programs (PCEMT and PCRMT) require additional assessment.
  2. Essential Skills Program (PCE and PCR) is designed to prepare students for entry into predetermined study programs leading to specific trades.
  3. Essential Skills Program (PCEA) prepares students for minimal competencies in one of several pathways, such as: Construction I, Mechanics I, Human Techniques II or III, Business II, Health, Tourism I, Personal Care I, Arts and Culture II or IV, or Driving, Operations and Natural Resources II.
  4. Applicants under 21 who do not meet admission criteria require further assessment.
  5. Applicants 21 or older who do not meet admission criteria must pass the CCNB Admission Test.
  6. Applicants with High School Diploma, or equivalent, from outside Canada must pass the CCNB Admission Test.
  7. CCNB Admission Test is mandatory for competitive-entry programs: Respiratory Therapy, Medical Radiation Technology, and Medical Laboratory Science.

Aperçu des matières

  • Written communication techniques
  • Verbal communication techniques
  • Applied mathematics
  • Pension terminology
  • Research and information collection and processing techniques
  • Problem-solving and decision-making techniques
  • Adaptability and continuing improvement
  • Professional behaviour
  • Teamwork
  • Digital and information technology
  • Keyboarding techniques

Renseigements additionnels sur la formation

  • Learning activities, textbooks, reference books, and software in the English language will be used in this program
  • Student enrolled in this program will have to deal with the realities of the profession:
  • Language Requirements

Sanction des études

Aussitôt qu'il satisfait à toutes les conditions du programme, l'étudiant se voit décerner a certificate en Pension Services in the Federal Public Service Preparation

Profil étudiant

  • This program may be of interest to the person who:
    • Likes working in an office;
    • Likes working with people;
    • Likes working with numbers;
    • Likes communicating and informing;
    • Likes planned and organized work;
    • Likes working with information technology tools and office equipment;
    • Is detail oriented, methodical, and social;

Perspectives de carrière

Upon successful completion of the training program, graduates may become apprentices at the pension centre and eventually access positions as pension specialists.

Emplois visés :
  • Autres préposés/préposées aux services d'information et aux services à la clientèle

Structure du programme

  • Writing Administrative Texts (Aperçu)
  • Basic Concepts of Pension and Pension Plans (Aperçu)
  • Keyboarding Techniques I (Aperçu)
  • Keyboarding Techniques II (Aperçu)
  • Applied Numeracy - Office Work (Aperçu)
  • Information Collection and Processing (Aperçu)
  • Teamwork and Professionnalism (Aperçu)
  • Improvement and Adaptation (Aperçu)
  • Pension Services in the Public Service Practicum (Aperçu)
  • Digital and Information Technology (Aperçu)
  • Oral Communication and Customer Service (Aperçu)

En ce moment, il n'y a aucun groupe de prévu. Inscrivez-vous à notre liste d’attente.

Liste d'attente
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