Professionalism - Supportive Care Assistant

Description

Understanding of the role of the Supportive Care Assistant within an interprofessional team; knowledge of strategies to support the client's well-being by demonstrating professionalism, accountability and confidentiality to the client, families, interprofessional team members, and employers.

Objectifs

• Role of the Supportive Care Assistant
  • Understand the role of the Supportive Care Assistant within the interprofessional team
  • Engage with the client and interprofessional team members to support client well-being
  • Demonstrate professionalism, accountability and confidentiality to the client, families, interprofessional team members, and employers
• Working within an interprofessional team
  • Describe the role and responsibilities of a Supportive Care Assistant within an interprofessional team
  • Outline how the Supportive Care Assistant role is accountable to and is collaborative within the interprofessional team
  • Describe how to set personal and professional boundaries when working with clients
• Professionalism and Accountability
  • Describe strategies and skills necessary to support client well-being through professional and accountable practices
  • Define professionalism
  • Provide examples of accountability
• Conflict Resolution
  • Describe conflict resolution skills
  • Apply knowledge of conflict resolution to supporting client and family well-being
  • Identify problem-solving and conflict resolution skills and strategies to use within the team and with the clients and their families
  • Explain the role of dignity, preferences, privacy, and safety in supporting a safe and nurturing work environment
• Confidentiality
  • Understand the importance of confidentiality and privacy
  • Recognize circumstances in which seeking advice from a supervisor is necessary